
Terms of Service
ERA SEVEN PARTNERS, LLC
Terms of Service and Privacy Policy
Last updated: May 2026
These Terms of Service (the “Terms”) govern your access to and use of the websites, platforms, applications, and related services made available by Era Seven Partners, LLC, a California limited liability company (“Era Seven,” “we,” “us,” or “our”), including without limitation the website located at erasevenpartners.com and The E7 Stack platform, including the AI tutor known as “Atlas” (collectively, the “Services”). The Privacy Policy in Part II forms an integral part of these Terms.
By accessing or using the Services, you (“you” or “user”) agree to be bound by these Terms. If you do not agree, do not access or use the Services. If you are using the Services on behalf of an organization (a “Client”), you represent that you have authority to bind that organization to these Terms, and references to “you” include that organization.
PART I — TERMS OF SERVICE
1. Eligibility and Accounts
1.1 Eligibility.
These Terms of Service (the “Terms”) govern your access to and use of the websites, platforms, applications, and related services made available by Era Seven Partners, LLC, a California limited liability company (“Era Seven,” “we,” “us,” or “our”), including without limitation the website located at erasevenpartners.com and The E7 Stack platform, including the AI tutor known as “Atlas” (collectively, the “Services”). The Privacy Policy in Part II forms an integral part of these Terms.
By accessing or using the Services, you (“you” or “user”) agree to be bound by these Terms. If you do not agree, do not access or use the Services. If you are using the Services on behalf of an organization (a “Client”), you represent that you have authority to bind that organization to these Terms, and references to “you” include that organization.
1.2 Client and End User Accounts.
The Services are primarily offered to Clients on a business-to-business basis pursuant to a separate written agreement between Era Seven and the Client (a “Client Agreement”). Each Client Agreement is individually negotiated and may include additional, different, or mutually agreed-upon terms that supplement or modify these Terms with respect to that Client and its End Users, including terms governing data handling, retention, security, service levels, fees, support, and other matters. Individual users who access the Services through a Client ("End Users") do so under the authority of, and subject to, that Client Agreement and these Terms. Individual users who access the Services through a Client (“End Users”) do so under the authority of, and subject to, that Client Agreement and these Terms. In the event of a conflict between these Terms and a Client Agreement, the Client Agreement controls as between Era Seven and the applicable Client, but these Terms continue to govern the relationship between Era Seven and each End User.
1.3 Account Security.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to use strong, unique passwords, enable multi-factor authentication where available, and notify us promptly at hello@erasevenpartners.com if you suspect any unauthorized access. Era Seven is not liable for losses arising from your failure to safeguard your credentials.
2. The Services and Atlas
2.1 The E7 Stack.
The E7 Stack is a learn-by-doing curriculum delivered through prompt-based exercises, video guides, and interactive sessions. Specific features, courses, modules, and configurations available to you depend on your Client’s deployment and may change over time.
2.2 Atlas; AI-Generated Output.
Atlas is an artificial intelligence tutor designed to guide you through coursework, respond to your inputs, and provide feedback (“AI Output”). You acknowledge and agree that:
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AI Output is generated probabilistically and may be inaccurate, incomplete, biased, outdated, or otherwise unsuitable for your particular purpose.
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AI Output is provided for educational and informational purposes only and does not constitute legal, financial, medical, tax, or other professional advice.
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You are solely responsible for reviewing, evaluating, and verifying any AI Output before relying on it or using it in any work, business, or other context.
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Identical or similar inputs may produce different outputs across sessions or users; AI Output is not deterministic.
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You must not present AI Output in a manner that misleads others into believing it was created without AI assistance where such representation is material.
2.3 Service Modifications.
Era Seven may, at any time and without prior notice, add, modify, suspend, or discontinue any portion or feature of the Services, including course content, Atlas’s capabilities, supported integrations, and underlying AI models. We will make commercially reasonable efforts to provide advance notice of material changes that adversely affect Clients in writing or through the Services.
2.4 Beta and Preview Features.
From time to time, Era Seven may offer features identified as beta, preview, experimental, or similar (“Beta Features”). Beta Features are provided “AS IS,” without warranties of any kind, may not be supported, and may be modified or discontinued at any time. Use of Beta Features is at your own risk.
3. Acceptable Use
3.1 General Rules.
You agree to use the Services only for their intended purposes and in compliance with all applicable laws, these Terms, and any documentation or policies we make available. You will not, and will not permit any third party to:
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Use the Services in violation of any applicable federal, state, or local law or regulation, including export control, anti-spam, intellectual property, privacy, and data protection laws;
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Access or attempt to access the Services by any means other than the interfaces we provide, including by scraping, automated querying, or use of bots or crawlers, except as expressly permitted by us in writing;
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Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, models, weights, training data, system prompts, or underlying algorithms of the Services or Atlas, except to the limited extent permitted by applicable law;
Use the Services to develop, train, fine-tune, or improve any competing artificial intelligence model, product, or service, or to benchmark the Services for the purpose of building a competing offering; -
Probe, scan, or test the vulnerability of the Services, or breach or circumvent any security or authentication measures;
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Submit content to the Services that is unlawful, defamatory, harassing, threatening, hateful, obscene, sexually explicit, exploitative of minors, or that infringes any third party’s rights;
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Submit malware, viruses, worms, or any other malicious code, or use the Services to facilitate any of the foregoing;
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Submit any content that you do not have the right to submit, including any third party’s confidential information, trade secrets, or personal information that you are not authorized to disclose to a service provider;
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Submit sensitive personal information unless your Client Agreement expressly authorizes it, including without limitation Social Security numbers, financial account numbers, government-issued ID numbers, biometric identifiers, or information about a person’s health, sexual orientation, immigration status, precise geolocation, or membership in a protected class;
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Use the Services to generate content that impersonates a real person without their consent, that constitutes child sexual abuse material, or that is designed to deceive, defraud, or cause harm;
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Resell, sublicense, or otherwise commercially exploit the Services except as expressly permitted in writing by Era Seven;
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Share account credentials with any other person or permit any third party to access the Services using your account; or
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Interfere with or disrupt the integrity or performance of the Services or the data contained therein.
3.2 Rate Limits and Fair Use.
Era Seven may impose reasonable rate limits, usage quotas, and other technical restrictions on the Services to ensure availability and security for all users. We may throttle, suspend, or terminate access for any user whose usage we reasonably believe is excessive, abusive, or inconsistent with these Terms.
3.3 Enforcement.
Era Seven reserves the right, but is not obligated, to investigate suspected violations of this Section 3 and to suspend or terminate access of any user we reasonably believe has violated these Terms, without prior notice and without liability.
4. User Content and AI Output
4.1 Definitions.
“User Inputs” means any content you submit, upload, or otherwise transmit to the Services, including prompts, text, files, documents, images, code, and other materials. “User Content” means User Inputs together with any AI Output generated in response to your User Inputs.
4.2 Ownership of User Inputs.
As between you and Era Seven, you retain all right, title, and interest in and to your User Inputs, subject to the limited license you grant us below. You are solely responsible for your User Inputs and for ensuring you have all rights necessary to submit them.
4.3 License to Era Seven.
You grant Era Seven a non-exclusive, worldwide, royalty-free license to host, store, process, and otherwise use your User Inputs solely as necessary to (a) provide and maintain the Services, (b) generate AI Output in response to your requests, (c) prevent, detect, and respond to security incidents, abuse, fraud, and violations of these Terms, (d) comply with applicable law, and (e) improve the Services in accordance with Section 4.5. This license is limited to these purposes and terminates when you delete the applicable User Inputs, except to the extent retention is required by law, necessary to enforce these Terms, or maintained in routine backup systems that are overwritten in the ordinary course.
4.4 Ownership of AI Output.
As between you and Era Seven, and subject to your compliance with these Terms, Era Seven assigns to you any rights it may have in the AI Output generated specifically in response to your User Inputs. You acknowledge that (a) due to the nature of generative AI, similar or identical AI Output may be generated for other users, and Era Seven makes no warranty of uniqueness or exclusivity, and (b) AI Output may not be eligible for copyright or other intellectual property protection under applicable law.
4.5 No Training on Your User Inputs.
Era Seven does not use Client or End User User Inputs or AI Output to train, fine-tune, or otherwise improve the underlying foundation models that power Atlas. Era Seven may use aggregated, de-identified, and anonymized data derived from use of the Services to operate, secure, analyze, and improve the Services, provided that such data cannot reasonably be used to identify any individual, Client, or User Input.
4.6 Atlas Memory and Session Behavior.
Atlas retains context within an active conversation thread to provide continuity within a session. Thread context is cleared on a recurring basis as described in the help center and may be cleared earlier in our discretion. You are responsible for saving or downloading any output you wish to retain. Era Seven is not liable for any loss of session content.
4.7 Feedback.
If you provide feedback, suggestions, or ideas about the Services (“Feedback”), you grant Era Seven a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable, transferable license to use, modify, and incorporate the Feedback into the Services and any other Era Seven product or service, without obligation or compensation to you.
5. Intellectual Property
5.1 Era Seven IP.
The Services, including all software, code, user interfaces, course content, prompt structures, instructional designs, methodologies, documentation, the “Era Seven Partners,” “The E7 Stack,” and “Atlas” names and logos, and all related trademarks, service marks, and trade dress (the “Era Seven IP”), are owned by Era Seven or its licensors and are protected by United States and international intellectual property laws. Except for the limited license granted in Section 5.2, no rights in the Era Seven IP are granted to you, whether by implication, estoppel, or otherwise. E7 is a trademark of Era Seven Partners, LLC.
5.2 License to You.
Subject to your compliance with these Terms and, if applicable, the Client Agreement, Era Seven grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your internal educational and business purposes during the term of your authorized access.
5.3 Restrictions.
Except as expressly permitted by these Terms, you may not (a) copy, modify, distribute, sell, lease, or sublicense any part of the Services; (b) create derivative works of any Era Seven IP; (c) remove or alter any proprietary notices on the Services or any output; or (d) use any Era Seven IP except as expressly permitted herein.
5.4 Third-Party Components.
The Services may incorporate or rely on third-party software, models, or services, including foundation model providers and cloud infrastructure providers. Such components are subject to their own terms and licenses, which may be made available upon request. Era Seven’s warranties and other obligations under these Terms do not extend to any third-party component except to the extent expressly stated herein.
5.5 Copyright Complaints (DMCA).
If you believe that material available through the Services infringes your copyright, you may submit a notice in accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512) to our designated agent at hello@erasevenpartners.com. The notice must include the information required by 17 U.S.C. § 512(c)(3). We may, in appropriate circumstances and in our discretion, terminate the access of users who are repeat infringers.
6. Fees and Payment
Fees for access to the Services are set forth in the applicable Client Agreement, order form, or other written instrument between Era Seven and the Client. End Users accessing the Services through a Client are not directly invoiced. Where Era Seven offers any directly purchased Services to end users, additional payment terms will be presented at the point of purchase and incorporated into these Terms by reference. All fees are non-refundable except as expressly stated in the applicable Client Agreement or required by law. Era Seven may suspend access for non-payment after providing notice and a reasonable opportunity to cure.
7. Confidentiality
7.1 Definition.
“Confidential Information” means non-public information disclosed by one party (the “Disclosing Party”) to the other (the “Receiving Party”) in connection with the Services that is identified as confidential or that a reasonable person would understand to be confidential, including without limitation Era Seven’s pricing, course content, system prompts, instructional methodologies, and product roadmaps, and any User Inputs or business information of the Client.
7.2 Obligations.
The Receiving Party will (a) hold the Disclosing Party’s Confidential Information in strict confidence using at least the same degree of care it uses to protect its own confidential information of similar importance, and in no event less than reasonable care; (b) use the Confidential Information solely as necessary to perform under or exercise rights granted by these Terms; and (c) not disclose the Confidential Information to any third party except to its employees, contractors, advisors, or affiliates who have a need to know and who are bound by confidentiality obligations no less protective than this Section.
7.3 Exclusions.
Confidential Information does not include information that (a) is or becomes publicly available through no fault of the Receiving Party; (b) was lawfully known to the Receiving Party prior to disclosure without confidentiality obligation; (c) is independently developed by the Receiving Party without reference to the Confidential Information; or (d) is rightfully received from a third party without confidentiality obligation.
7.4 Compelled Disclosure.
If the Receiving Party is legally compelled to disclose Confidential Information, it will, where legally permitted, promptly notify the Disclosing Party and disclose only the minimum required.
7.5 Survival.
Confidentiality obligations under this Section survive termination of these Terms for five (5) years, except that obligations relating to trade secrets and personal data survive for as long as the information remains a trade secret or as required by applicable law.
8. Security
Era Seven maintains an information security program that includes administrative, technical, organizational, and physical safeguards designed to protect the confidentiality, integrity, and availability of the Services and the information processed through them. The Services are operated in alignment with SOC2 controls. Notwithstanding the foregoing, no service can be guaranteed to be perfectly secure, and you acknowledge that information transmitted over the internet may be intercepted or altered in transit. You are responsible for maintaining appropriate security controls on the devices and networks from which you access the Services.
If you become aware of any actual or suspected security incident involving the Services, please notify us promptly at hello@erasevenpartners.com with the subject line “Security.”
9. Third-Party Services and Links
The Services may contain links to, or interoperate with, third-party websites, applications, or services that are not owned or controlled by Era Seven. We are not responsible for the content, accuracy, privacy practices, or security of any third-party service. Your use of any third-party service is governed by the terms and policies of that third party, and Era Seven disclaims all liability arising from or related to your use of such services.
10. Term and Termination
10.1 Term.
These Terms apply from the date you first access or use the Services and continue until terminated in accordance with this Section.
10.2 Termination by You.
You may terminate your use of the Services at any time by ceasing to use them and, if applicable, contacting your internal program lead or hello@erasevenpartners.com to request account deactivation.
10.3 Termination by Era Seven.
Era Seven may suspend or terminate your access to the Services at any time, with or without notice, if (a) we reasonably believe you have violated these Terms or the applicable Client Agreement; (b) we are required to do so by law or by a regulator; (c) the Client Agreement under which you access the Services is terminated or expires; or (d) we discontinue the Services. We will use commercially reasonable efforts to provide advance notice of termination unless doing so would be impractical or harmful.
11. Disclaimers
THE SERVICES, INCLUDING ATLAS AND ALL AI OUTPUT, ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS, AND WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ERA SEVEN AND ITS LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WITHOUT LIMITING THE FOREGOING, ERA SEVEN DOES NOT WARRANT THAT (A) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) THE RESULTS OBTAINED FROM USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE; (C) ANY AI OUTPUT WILL BE ACCURATE, COMPLETE, RELIABLE, OR APPROPRIATE FOR YOUR PURPOSES; OR (D) DEFECTS WILL BE CORRECTED.
AI OUTPUT IS GENERATED BY MACHINE LEARNING MODELS AND MAY CONTAIN ERRORS, OMISSIONS, OR BIASES. YOU ASSUME ALL RISK ASSOCIATED WITH YOUR USE OF, OR RELIANCE ON, ANY AI OUTPUT.
12. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL ERA SEVEN OR ITS OFFICERS, MEMBERS, EMPLOYEES, CONTRACTORS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ERA SEVEN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
ERA SEVEN’S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS ACTUALLY PAID BY OR ON BEHALF OF YOU TO ERA SEVEN FOR THE SERVICES DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). THE FOREGOING LIMITATIONS APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such jurisdictions, Era Seven’s liability is limited to the maximum extent permitted by law.
13. Indemnification
You agree to defend, indemnify, and hold harmless Era Seven and its officers, members, employees, contractors, agents, and licensors from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) your User Inputs; (b) your use of or reliance on any AI Output; (c) your breach of these Terms; (d) your violation of any applicable law or regulation; or (e) your violation of any rights of any third party. Era Seven reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense. You will not settle any matter affecting Era Seven without our prior written consent.
14. Export Controls and Government Use
The Services are subject to U.S. export control laws and regulations. You represent that you are not (a) located in, or a resident or national of, any country subject to U.S. embargo or designated by the U.S. government as a “terrorist supporting” country, or (b) listed on any U.S. government list of prohibited or restricted parties. You will not export, re-export, or transfer the Services or any technical data in violation of applicable export laws.
If you are a U.S. federal, state, or local government entity, the Services qualify as “commercial computer software” and “commercial computer software documentation” as defined under the applicable Federal Acquisition Regulation and supplements, and your use, modification, reproduction, release, performance, display, or disclosure of the Services is governed solely by these Terms.
15. Changes to These Terms
Era Seven may update these Terms from time to time. If we make material changes, we will provide notice through the Services, by email, or by updating the “Last updated” date at the top of these Terms. Continued use of the Services after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree to the changes, you must stop using the Services.
16. Dispute Resolution; Arbitration; Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
16.1 Informal Resolution.
Before initiating any formal proceeding, the parties will attempt in good faith to resolve any dispute by negotiation. Either party may initiate this process by sending written notice describing the dispute to hello@erasevenpartners.com (if to Era Seven) or to your last-known contact information on file (if to you). If the dispute is not resolved within thirty (30) days, either party may proceed under Section 16.2.
16.2 Binding Arbitration.
Except as provided in Section 16.4, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures, by a single arbitrator. The arbitration will be conducted in Los Angeles, California, in the English language, and the arbitrator’s decision will be final and binding. Judgment on the award may be entered in any court of competent jurisdiction. Each party will bear its own attorneys’ fees and costs, except as otherwise provided by applicable law or the arbitrator’s award.
16.3 Class Action Waiver.
YOU AND ERA SEVEN AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative or class proceeding. If this class action waiver is found to be unenforceable, the entirety of this Section 16 (other than this sentence) is null and void.
16.4 Exceptions.
Notwithstanding the foregoing, either party may (a) bring an individual action in small-claims court for disputes within that court’s jurisdiction; (b) seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidentiality obligations; and (c) initiate proceedings in court to compel arbitration or enforce an arbitration award.
16.5 Opt-Out.
You may opt out of the arbitration provision in Section 16.2 and the class action waiver in Section 16.3 by sending written notice to hello@erasevenpartners.com within thirty (30) days of first accepting these Terms. Your notice must include your name and a clear statement that you wish to opt out. Opting out does not affect any other provision of these Terms.
17. General
17.1 Governing Law.
These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
17.2 Venue.
Subject to Section 16, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Los Angeles County, California for any disputes not subject to arbitration.
17.3 Entire Agreement.
These Terms, together with the Privacy Policy in Part II and any applicable Client Agreement, constitute the entire agreement between the parties regarding the Services and supersede all prior or contemporaneous communications, whether oral or written, on the subject matter.
17.4 Severability.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force, and the invalid provision will be reformed to the minimum extent necessary to make it enforceable.
17.5 No Waiver.
Era Seven’s failure to enforce any right or provision of these Terms is not a waiver of that right or provision.
17.6 Assignment.
You may not assign or transfer these Terms, by operation of law or otherwise, without Era Seven’s prior written consent. Era Seven may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of all or substantially all of its assets.
17.7 Force Majeure.
Era Seven is not liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, government action, labor disputes, internet or utility outages, or failures of third-party services.
17.8 Independent Contractors.
The parties are independent contractors. These Terms do not create any partnership, joint venture, agency, fiduciary, or employment relationship.
17.9 Notices.
Notices to Era Seven must be sent to hello@erasevenpartners.com. Notices to you may be provided through the Services or to the email address on file with your account or your Client. Notices are deemed given upon receipt or, if sent electronically, upon successful transmission.
17.10 Contact.
Era Seven Partners, LLC — hello@erasevenpartners.com
PART II — PRIVACY POLICY
Last updated: May 2026
This Privacy Policy describes how Era Seven Partners, LLC (“Era Seven,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information about visitors to our website at erasevenpartners.com and users of The E7 Stack platform, including Atlas (collectively, the “Services”). It also describes the rights and choices available to California residents under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act (collectively, the “CCPA”).
This Privacy Policy is incorporated into and forms part of the Terms of Service set forth in Part I.
P1. Scope and Roles
This Privacy Policy applies to personal information we collect:
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From visitors to our marketing website at erasevenpartners.com;
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From individuals who contact us through email, web forms, or other channels;
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From End Users who access The E7 Stack on behalf of a Client; and
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From representatives of our Clients, vendors, contractors, and business partners.
Business and Service Provider Roles. When we collect personal information for our own purposes (for example, marketing, website analytics, contracting, and business operations), we act as a “business” under the CCPA. When we process personal information contained in User Inputs or otherwise submitted to The E7 Stack by or on behalf of a Client, we act as a “service provider” under the CCPA and process such information solely on behalf of the Client and in accordance with the applicable Client Agreement. For information processed in our service provider capacity, the Client is the “business,” and individuals should direct privacy inquiries to the Client in the first instance.
P2. Information We Collect
We collect the following categories of personal information, corresponding to the CCPA’s enumerated categories:
P2.1 Identifiers.
Name, email address, postal address, telephone number, employer or organization, job title, account username, IP address, and similar identifiers.
P2.2 Customer Records Information.
Information you provide when entering into a contract or business relationship with us, such as billing contact, signatory information, and tax identification details (for contractors and vendors).
P2.3 Commercial Information.
Records of products or services purchased, obtained, or considered, and engagement history.
P2.4 Internet or Network Activity Information.
Browsing history, search history, pages viewed, links clicked, referrer information, session duration, device information, browser type, operating system, and information about your interaction with the Services.
P2.5 Geolocation Data.
Approximate location derived from IP address. We do not collect precise geolocation data.
P2.6 Professional or Employment-Related Information.
For End Users, the role, department, or function provided by the Client; for contractors and vendors, professional history and qualifications.
P2.7 User Inputs and Inferences.
Content you submit to Atlas or otherwise to The E7 Stack, AI Output generated in response to your User Inputs, and inferences drawn from your interactions (for example, course progress and engagement metrics). User Inputs and AI Output are processed in our service provider capacity on behalf of the applicable Client.
P2.8 Sensitive Personal Information.
We do not seek to collect sensitive personal information as defined under the CCPA (such as Social Security numbers, financial account numbers, precise geolocation, racial or ethnic origin, religious beliefs, mail and message contents, genetic data, biometric identifiers, or information about health, sex life, or sexual orientation). You should not submit such information through the Services. If sensitive personal information is included in User Inputs, we will process it only as necessary to perform the Services and not for any purpose requiring disclosure under Cal. Civ. Code § 1798.121.
P3. Sources of Personal Information
We collect personal information from the following sources:
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Directly from you, when you visit our website, contact us, register for or use the Services, or enter into an agreement with us;
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From our Clients, when they provision accounts for their End Users or otherwise share information necessary to deliver the Services;
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Automatically, through cookies, log files, analytics tools, and similar technologies when you interact with the Services; and
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From service providers, vendors, and business partners that assist with hosting, analytics, communications, and security.
P4. How We Use Personal Information
We use personal information for the following business purposes:
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To provide, operate, maintain, and improve the Services, including by generating AI Output in response to User Inputs;
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To create and manage accounts, authenticate users, and provide customer support;
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To communicate with you about the Services, including service announcements, updates, and security notifications;
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To process transactions, manage contracts, and administer business relationships;
To prevent, detect, and respond to fraud, abuse, security incidents, and violations of our Terms or applicable law; -
To comply with legal obligations and respond to lawful requests from government authorities;
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To perform website analytics and improve user experience;
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For marketing communications about our Services (with opt-out available); and
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For any other purpose disclosed to you at the time of collection or to which you consent
No Sale, No Cross-Context Behavioral Advertising. Era Seven does not sell personal information for monetary consideration and does not share personal information for cross-context behavioral advertising, as those terms are defined under the CCPA. We do not use User Inputs or AI Output to train, fine-tune, or otherwise improve the underlying foundation models that power Atlas.
P5. How We Disclose Personal Information
We disclose personal information to the following categories of recipients, in each case for the business purposes described above:
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Service providers and processors: hosting and cloud infrastructure providers, AI model providers, analytics providers, customer support tools, communications platforms, and similar vendors, in each case bound by written agreements that restrict their use of personal information to providing services to us.
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Clients: for End Users, we share usage information, course progress, and AI Output with the End User’sClient as part of delivering the Services.
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Professional advisors: attorneys, accountants, auditors, and similar advisors, as needed for legal, tax, accounting, and audit purposes.
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Authorities and others, as required by law: to comply with applicable law, respond to lawful requests (such as subpoenas, court orders, or government investigations), enforce our Terms, protect our rights or those of third parties, or address safety or security issues.
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In connection with a corporate transaction: personal information may be transferred as part of a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, subject to standard confidentiality protections.
P6. Cookies and Similar Technologies
We use cookies, pixels, and similar technologies on our website to operate the site, remember preferences, and measure usage. Cookies are small files placed on your device. You can configure your browser to refuse or alert you to cookies; however, parts of the Services may not function properly if cookies are disabled.
We may use analytics services (for example, web analytics tools) to understand how visitors use our website. These services may use cookies and similar technologies to collect information about your use of the site over time and across third-party websites. We do not use cookies for cross-context behavioral advertising.
P7. Data Retention
We retain personal information only as long as necessary for the purposes for which it was collected, to comply with applicable legal, regulatory, tax, accounting, or audit obligations, to enforce our agreements, and to resolve disputes. Retention periods vary by category of information and use case. When personal information is no longer needed, we will securely delete or de-identify it. Personal information processed on behalf of a Client is retained in accordance with the applicable Client Agreement and deleted or returned upon termination of that engagement, except to the extent retention is required by law.
P8. Security
We maintain administrative, technical, organizational, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. The Services are operated in alignment with SOC 2 controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately at hello@erasevenpartners.com.
P9. Children’s Privacy
The Services are not directed to children under thirteen (13), and we do not knowingly collect personal information from children under thirteen (13). If you believe a child under thirteen (13) has provided personal information to us, please contact us at hello@erasevenpartners.com so we can delete it.
P10. Your California Privacy Rights
If you are a California resident, you have the following rights under the CCPA, subject to certain exceptions:
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Right to Know. You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business or commercial purposes for collecting or disclosing, and the categories of third parties to whom we have disclosed.
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Right to Delete. You may request that we delete personal information we have collected from you, subject to exceptions (for example, where retention is necessary to complete a transaction, detect security incidents, comply with law, or for other permitted purposes).
Right to Correct. You may request that we correct inaccurate personal information we maintain about you. -
Right to Opt Out of Sale or Sharing. We do not sell personal information or share it for cross-context behavioral advertising, so there is no need to opt out. If our practices change, we will update this Privacy Policy and provide an opt-out mechanism.
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Right to Limit Use of Sensitive Personal Information. We do not use sensitive personal information for any purpose that would trigger the right to limit under Cal. Civ. Code § 1798.121.
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Right to Non-Discrimination. We will not discriminate against you for exercising your CCPA rights.
How to Exercise Your Rights. You may submit a verifiable consumer request by emailing hello@erasevenpartners.com with the subject line “CCPA Request.” We will need to verify your identity before fulfilling certain requests and may ask for information sufficient to confirm that you are the person about whom we collected information. You may designate an authorized agent to make a request on your behalf; the agent must provide written authorization signed by you, and we may require you to verify the agent’s authority directly. We will respond to verifiable requests within the time periods required by the CCPA.
Requests Concerning Information Held by Era Seven as a Service Provider. If you are an End User and your request concerns personal information processed by Era Seven on behalf of a Client (including User Inputs and AI Output), please direct your request to the Client in the first instance. We will assist the Client in responding to such requests as required by applicable law.
Shine the Light. California Civil Code § 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for direct marketing purposes. We do not share personal information with third parties for their own direct marketing purposes.
P11. Other U.S. State Privacy Rights
Residents of other U.S. states with comprehensive privacy laws (including, where applicable, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana, and others) may have rights similar to those described in Section P10, including the right to access, correct, delete, and opt out of certain processing. To exercise any such rights, please contact us at hello@erasevenpartners.com with a description of your request and the state in which you reside. We will respond as required by applicable law.
P12. Do Not Track
Some browsers offer a “Do Not Track” signal. Because there is no industry-standard interpretation of these signals, our Services do not currently respond to them. We treat all visitors consistently in accordance with this Privacy Policy.
P13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Services, by email, or by updating the “Last updated” date above. Your continued use of the Services after the effective date of the updated Privacy Policy constitutes acceptance of the changes.
P14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Era Seven Partners, LLC
Attn: Privacy
Email: hello@erasevenpartners.com
PART I — TERMS OF SERVICE
1. Eligibility and Accounts
1.1 Eligibility.
These Terms of Service (the “Terms”) govern your access to and use of the websites, platforms, applications, and related services made available by Era Seven Partners, LLC, a California limited liability company (“Era Seven,” “we,” “us,” or “our”), including without limitation the website located at erasevenpartners.com and The E7 Stack platform, including the AI tutor known as “Atlas” (collectively, the “Services”). The Privacy Policy in Part II forms an integral part of these Terms.
By accessing or using the Services, you (“you” or “user”) agree to be bound by these Terms. If you do not agree, do not access or use the Services. If you are using the Services on behalf of an organization (a “Client”), you represent that you have authority to bind that organization to these Terms, and references to “you” include that organization.
1.2 Client and End User Accounts.
The Services are primarily offered to Clients on a business-to-business basis pursuant to a separate written agreement between Era Seven and the Client (a “Client Agreement”). Each Client Agreement is individually negotiated and may include additional, different, or mutually agreed-upon terms that supplement or modify these Terms with respect to that Client and its End Users, including terms governing data handling, retention, security, service levels, fees, support, and other matters. Individual users who access the Services through a Client ("End Users") do so under the authority of, and subject to, that Client Agreement and these Terms. Individual users who access the Services through a Client (“End Users”) do so under the authority of, and subject to, that Client Agreement and these Terms. In the event of a conflict between these Terms and a Client Agreement, the Client Agreement controls as between Era Seven and the applicable Client, but these Terms continue to govern the relationship between Era Seven and each End User.
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